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AUTOMATION TROUBLESHOOTING

The automation ran. The work is still missing.

Find what broke, recover the agreed missing work and give your team a way to spot the next failure.

A BUILD IN PRACTICE · FICTIONAL EXAMPLE

Recover the missing attachments without repeating completed work.

  1. 01

    Find the affected jobs

    Compare source documents with the destination job attachments. A successful run log is only a starting point.

  2. 02

    Repair and review the recovery

    Fix the confirmed cause. Separate already-completed items from the missing records before retrying.

  3. 03

    Verify the recovered documents

    Check the correct attachment on each agreed job and give the operator a usable alert and recovery procedure.

The agreed missing work is reconciled against destination records, with a clear owner for future failures.

A green checkmark says the automation succeeded. The attachment never reached the job. Retrying might fix it—or create duplicates. We trace a real failure from its source to the destination, repair the confirmed cause and reconcile the work that was missed.

What the workflow does

  1. Compare a failed example with a known-good one.
  2. Trace the trigger, logic, permissions, and destination.
  3. Repair the confirmed cause and test the actual outcome.
  4. Recover agreed missed items and document the recovery procedure.

Keep ownership of the build.

We set up the agreed tools in accounts your business controls. You own the delivered workflows and configuration, and pay providers directly for subscriptions and usage. Ongoing GoodHandoff support is optional.

What your team gets

  • Diagnosis of the confirmed failure and affected scope
  • A documented repair or a recommendation to rebuild
  • A bounded recovery plan for missed records
  • Clear visibility into future failures

Where this project starts and stops

Diagnosis may begin with the $500 assessment. Repairs are quoted after inspection; there is no promise of an instant fix or unlimited historical recovery. Platform outages and inaccessible third-party systems can limit what can be recovered.

Straightforward workflow builds start at $1,500. Budget $2,500–$5,000 for broader workflows; complex AI call handling is quoted separately. Where diagnosis is needed before a reliable quote, a $500 assessment maps the process and recommends the next step. Software subscriptions and usage are paid directly by the client.

How we know it is ready for your team

The agreed result must appear on the correct destination record. We test representative inputs, duplicate handling, and failure paths, then document who owns the workflow and how to recover from an exception.

See the process in detail.

Follow a worked example, see the decisions involved and understand what the build needs to get right.

Explore the build guide →
LET’S MAKE IT WORK

What would you take off your team’s plate?

Bring one process your team keeps doing by hand. We’ll look at the tools, the time it takes and whether a custom build is worth it.

Find your first automation

Free 20-minute call · Workflow builds from $1,500