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Change orders & collections

Keep finished work from becoming unpaid work.

Approved change orders land on the final invoice, the invoice goes out when the job is marked complete, and reminders follow on a schedule you set until the customer pays. Questions about a charge get answered with the signed change order and photos.

Book a free 20-min call Watch it play out →
  1. Lead
  2. Estimate
  3. Sold
  4. Production
  5. Paid
See it happen · 2:10

You did the work. You didn’t bill for it.

A whole-house repipe with two approved extras that never reached billing. The invoice is held until both are on it, then goes out at $8,825 due, with the signed change order ready to send.

Chapters and transcript →

The last mile

The job is done. The money isn’t in.

Final invoices wait for the office to catch up. Change orders signed on site never make it to billing. And nobody enjoys calling a happy customer about a late payment, so it doesn’t happen.

INV #2290

Final invoice, water heater replacement

Paid
Customer
Sam Brooks
Change order
Signed on site
Saved in
QuickBooks
  1. Complete
  2. Invoiced
  3. Reminded
  4. Paid
Conversation track6 entries
  1. Your team
    Job marked complete with photos
  2. System
    Final invoice sent with the approved change order

    Added: a new expansion tank and shutoff valve, signed by the homeowner on site.

  3. AI assistant
    Friendly payment reminder with the pay link
  4. Homeowner
    Asked about the extra charge
  5. AI assistant
    Sent the signed change order and the photos
  6. System
    Paid in full. Marked paid in QuickBooks.
Example work order. Fictional names and times. Watch it play out →
What it does

From job complete to paid in full.

See where you stand

Know who owes what, and for how long.

Every open invoice shows on the job record with its reminders and replies, and a monthly list shows what is outstanding by age. Disputes go straight to a person.

Price
A workflow build, $1,500–$5,000 depending on your accounting setup and payment methods. Pricing →
Monthly plan
Care keeps the invoices and reminders matched to your accounting. Partner adds the next step, like review requests or referral asks after payment. Plans →
Read first
Change Orders to Final Invoice: Get Paid for the Extra Work →
Questions

Questions about billing

Which accounting software works?
QuickBooks and most accounting tools with an API. We confirm yours on the first call.
Will reminders feel pushy?
You approve the wording and the schedule. Reminders stop when the payment lands, and any dispute goes to a person.
What about insurance or financing payments?
They are tracked on the job, and reminders wait on the right party. Insurance supplements are scoped separately.
Next step

Find the money sitting in finished jobs.

Book a free 20-minute call. Bring a list of jobs finished in the last 60 days that are not paid yet.

Book a free 20-min call Watch a job run, lead to paid →